After Upgrade to Helix Ultimate 2.0.1 My Custom Header Displays Incorrectly - Forum | JoomShaper
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After Upgrade to Helix Ultimate 2.0.1 My Custom Header Displays Incorrectly

Asked by Jabal Hassanali 5 years ago Last activity 5 years ago

Hello Joomshaper... after I upgraded SP Page Builder Pro and Helix Framework yesterday my custom header appears incorrectly. The Menu and Menu Right have swapped positions.

https://glispa.org/dev/

12 replies

Joomla! Man

Try Click "Export" to export and save file your old settings .json, then import in the HU 2.0.1 Advanced tab.

Thanks

Jabal Hassanali Asked this

So, just Export the settings and then reimport them?

Jabal Hassanali Asked this

Hello Rashida... I have attempted to rebuild the custom header and the same problem still exists. I did see on the link that you sent me that there are 9 predefined Header options. I only see 2.

Either way, I have created a user account for you. Details are hidden.

Thank you for your help.

Joomla! Man

Yes,

Before do this make backup using e.g Akeeba Backup

Thanks

Jabal Hassanali Asked this

Hello Joomshaper.... do you have an update here? If not, I'd like to install the version of Helix Ultimate that I had previously. It came within the GIVER template.

  1. How can I know which version was built into the GIVER template when I started out? I still have the original download.
  2. Second option would be to just use one of the Pre Defined Headers. But if I do that, the logo is squished. I need more width for the logo if I use a Pre Defined Header. Is there any safe quick CSS that will allow me more width for the logo?

Thank you for your help.

Rashida Rahman Staff

Hi Jabal,

I have just logged in to your backend, and it seems the credentials you have given me are not for a superuser as I couldn't go to the path: Extensions>Manage>Manage. Please see the screenshot:

https://prnt.sc/1qk6w4w

If you can give me a superuser to check, probably I can resolve the issue for you.

Best Regards

Jabal Hassanali Asked this

Hi Rashida... sorry, I didn't realize you needed that. ok, it is done. Please keep me posted. Thank you!

Jabal Hassanali Asked this

Are you able to give it another go, Rashida?

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