Simple Portfolio Bug - Question | JoomShaper

Simple Portfolio Bug

E

Erivelton

Extension 2 years ago

Once Simple Portfolio has updated to the latest version, it is no longer possible to filter the categories or tags. A # always appears and no longer works.

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13 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #30351

Hello Erivelton

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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E
Erivelton
Accepted Answer
2 years ago #30530

Segue

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E
Erivelton
Accepted Answer
2 years ago #31108

any return?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #31132

Apology for the delay. Please share your FTP access here to check the issue. Use the Hidden Content box to share the credentials.

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E
Erivelton
Accepted Answer
2 years ago #31407

Segue.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #31731

Sorry, I could not connect your FTP. Please go to this location: templates/indigo/html and rename com_spsimpleportfolio folder. Then check your issue.

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E
Erivelton
Accepted Answer
2 years ago #31817

Segue

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E
Erivelton
Accepted Answer
2 years ago #32184

guys, please do we have any feedback? is directly impacting my corporate results.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32218

Apology for the incovenience. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial

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E
Erivelton
Accepted Answer
2 years ago #32334

Google Drive

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32442

Your issue is fixed now. Please check your site. I have unpublished Whatsapp module.

Screenshot at Sep 06 16-18-45.png

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E
Erivelton
Accepted Answer
2 years ago #32533

Okay, the problem is solved! What's the problem?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #32601

The whatsapp module was the issue. It conflicted with portfolio related JavaScript.

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