Hello Paul Benitez

Please share your administrator popup access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Thank you for your assistance!

Thank you for your assistance.

Please share this popup credentials.

Cannot type into the screen above. Please see the hidden content.

cannot type into the screenshot

I have tried with this credentials but could not access your administrator. The popup does not take these credentials.

I created a new username and password for you. Please see the info in the hidden content section. Thanks again.

Again that popup comes and I could not log in.

Each time I create a new user, I test it with out any errors. I don't have Abeeba back with Admin Tools on that account that disallow ip address. Not sure what else to look at. I will let you use my account.

Other alternatives can be for you to use a tool for you to log into my computer. I use TeamViewer for remote access to a client computer. Would that help?

I can access your site now. Please use the backup and revert back to Helix 1.1.4. Giver template is not yet compatible with Helix 2. We will update the tempalate soon.

Thanks, the codes are not displaying now. Not sure what you did, but it is working now!

I am glad that it worked.