New Update To Helix Ultimate 2.0.2 Will Not Show Any Levels Of Menu Except Main Level - Question | JoomShaper
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New Update To Helix Ultimate 2.0.2 Will Not Show Any Levels Of Menu Except Main Level

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Donna

Template 4 years ago

I had the off canvas menu working. Since this update now the off canvas menu shows only primary level only regardless of what I choose; ALL, 4, 6 nothing makes any difference.

It's worse than it was!!

I need help now. I have folks that have to access the website and can only do so via a mobile device.

Please help. Donna

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9 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #30841

Hello Donna

I have unpublished the offcanvas module from your site. Your issue is fixed now. Please check your site.

Best regards

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Donna
Accepted Answer
4 years ago #30783

Moved to Helix Framework catagory.

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Donna
Accepted Answer
4 years ago #30993

Ofi Khan,

Thank you very much for fixing this. However, would you please explain what and how you fixed the issue?

Knowing what was wrong and how will prevent this from happening in the future and be used as a learning tool for me.

How did that module create itself? I did not create this module in Joomla.

Is this a hold over from the older version of Helix Ultimate??

Thank you. Donna

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31018

Yes, you got it right. This module was used for the prvious Helix versions. On the new versions, we do not need this module. Thus it becomes extra. It won't create issue in the future.

Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31019

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback here:

  1. JED
  2. Trustpilot
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Donna
Accepted Answer
4 years ago #31021

Thank you very much!! Donna

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #31025

You are welcome

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ML
MBCS LLC
Accepted Answer
4 years ago #31101

Unpublishing the off-canvas menu module is super important to know and should be highlighted to everyone. There should be some overall running log or checklist for everyone.

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Donna
Accepted Answer
4 years ago #31281

That would be nice!

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