Problems with SP Page Builder - Article integrations - Forum | JoomShaper
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Problems with SP Page Builder - Article integrations

Asked by Vladimir 5 years ago Last activity 5 years ago

Hi!
After update SP Page Builder to the last version and Helix Ultimate to the 2.0.2 I has problems with all articles:

  1. All tabs in article was crashed
  2. I can't open SP Page Builder editor in article

Screenshot: https://prnt.sc/1qvb220

Help please with this problems

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. The J2store extension occurred the problem. Please disable the J2store extension and check again.

https://prnt.sc/1qvni4d

-Thanks

12 more replies

Vladimir Asked this

Yes, now it working, thanks!

Jo Van Driessche

I have the same problem, but I need the J2store content extension too for editing prices etc for my shop articles, so what should we do, as I cannot disable it for this reason? It still works fine with other sites that have the "old" Helix 1.1.4. Any idea please?

Toufiq Senior Staff

@Jo Van Driessche Please share your site administrator access to check the issue. I will check & back to you soon. Thanks

Jo Van Driessche

ok, added to hidden content

Jo Van Driessche

Hi Toufiq,

I know disabling fixes the tabs, but I do need J2store to be working.
It is part of the Arino template I bought with you.
The customer needs to amend prices, quantities etc as this shop is live.
can you not bring this helix template the same as in the screenshot, not using front end, as it seems this combination makes it fail?

thanks, Jo

Toufiq Senior Staff

Give us time. I will contact with the j2store support. I will request them to make it compatible with the Page Builder. Thanks

Jo Van Driessche

thanks Toufiq.
Chanchal Aravind from J2store is also looking into it.
If you could coordinate would be great, thanks.
Jo

Toufiq Senior Staff

I will contact with them as soon as possible. Thanks

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