J2store Menu On Joomla Article Disappeared After Updating - Question | JoomShaper
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J2store Menu On Joomla Article Disappeared After Updating

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melissio

SP Page Builder 4 years ago

I found that after updating jp builder page of helix jhoomshaper (from version 3.7.11) the j2store menu disappears and nothing can be done. I did the test with several sites several joomla version and several version of j2store, the problem is the same for everyone. Thank you

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5 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #32351

Hello melissio

Thanks for notifying us. We are aware of this issue. It will be fixed with the template update. Hopefully, we will fix it within this month.

Best regards

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Pavel
Pavel
Accepted Answer
4 years ago #32538

We are aware of this issue.

Hi Ofi. I think the problem causes /plugins/system/helixultimate/assets/js/admin/blog-options.js.

This causes the disappearance of all tabs in the article, not only J2Store.

Is that what you meant? Or should I write a new post about it?

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melissio
Accepted Answer
4 years ago #32545

sorry, i don't know if depends from this file, yes disappearance of all tabs not only J2store.

"The issue is caused due to conflict between "System - Helix Ultimate Framework" and "Content -J2Store" Because both of them load jQuery UI and Helix Ultimate Framework also load jQuery UI hence the conflict is caused. Solution: Navigate to J2Store -> Configuration -> Basic settings tab-> Load JQuery Ui -> set to NO "

From J2Store technical support

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Pavel
Pavel
Accepted Answer
4 years ago #32552

Hi @melissio. Thanks a lot for solution. It worked

i don't know if depends from this file

And yes, blog-options.js file loads UI from Helix side

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #32610

Thanks for the findings melissio. Pavel, we will update the templates.

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