I found that after updating jp builder page of helix jhoomshaper (from version 3.7.11) the j2store menu disappears and nothing can be done. I did the test with several sites several joomla version and several version of j2store, the problem is the same for everyone.
Thank you
Staff replied
SP Page Builder
J2store menu on joomla article disappeared after updating
5 replies
Ofi Khan Staff
Hello melissio
Thanks for notifying us. We are aware of this issue. It will be fixed with the template update. Hopefully, we will fix it within this month.
Best regards
Pavel
5 years ago
· edited
We are aware of this issue.
Hi Ofi. I think the problem causes /plugins/system/helixultimate/assets/js/admin/blog-options.js.
This causes the disappearance of all tabs in the article, not only J2Store.
Is that what you meant? Or should I write a new post about it?
melissio Asked this
sorry, i don't know if depends from this file, yes disappearance of all tabs not only J2store.
"The issue is caused due to conflict between "System - Helix Ultimate Framework" and "Content -J2Store"
Because both of them load jQuery UI and Helix Ultimate Framework also load jQuery UI hence the conflict is caused.
Solution:
Navigate to J2Store -> Configuration -> Basic settings tab-> Load JQuery Ui -> set to NO "
From J2Store technical support
Pavel
5 years ago
· edited
Hi @melissio. Thanks a lot for solution. It worked
i don't know if depends from this file
And yes, blog-options.js file loads UI from Helix side
Ofi Khan Staff
Thanks for the findings melissio. Pavel, we will update the templates.
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