Client Addon Acting Odd - Question | JoomShaper
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Client Addon Acting Odd

NO

Nicole Otto

Template 4 years ago

The Client addon is having trouble. When I first open the page it doesn't always load, after I reload the page sometimes it works but not always.

https://webtomixresearch.com/wings/index.php

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5 Answers
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Anne
Anne
Accepted Answer
Support Agent 4 years ago #33875

Hello there

Thanks for contacting with us . Can you tell me in which page you are facing the problem? Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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NO
Nicole Otto
Accepted Answer
4 years ago #34001

This is happening on all browsers.

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NO
Nicole Otto
Accepted Answer
4 years ago #34107

This is a very high priority to repair as the site is live now and having trouble.

0
Anne
Anne
Accepted Answer
Support Agent 4 years ago #34186

Hello Nicole Pomeroy,

Please take my sincere apology for the delay. I am checking the issue and will get back to you soon.

-Regards

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Anne
Anne
Accepted Answer
Support Agent 4 years ago #34450

Hello Nicholey Pomeroy,

Please disable the interaction in client addon. I checked it on my loacal host and its working. Sometimes, your site shows some 403 and 500 error. Please , contact your hosting provider about the issue. I have attached a sample video for your help in the hidden section.

-Regards

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