Offcanvas Menu - Submenu Don Touch On Iphone - Question | JoomShaper

Offcanvas Menu - Submenu Don Touch On Iphone

R

roman

Helix Framework 2 years ago

Hi, i have Helix ultimate framework 2.0.4 on Joomla 3.10.1 . You can see here : s-autoservis.sk

On Iphone i dont click to submenu dropdown : https://www.awesomescreenshot.com/image/13376123?key=6d5bb4960a5945e78549ddd340bc7b2a

It would be good if the name of the menu item itself / menu header type or delimiter / itself worked as a link to expand the menu.

can you help me fix it ? thanks

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13 Answers
R
roman
Accepted Answer
2 years ago #33976

hi, any idea ? thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34053

Hello roman

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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R
roman
Accepted Answer
2 years ago #34056

hi a send it . thabkthanks

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R
roman
Accepted Answer
2 years ago #34276

Hi, any news ? thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34277

Sorry, I could not access the administrator. Please allow my public IP to check your site. It is shared in the hidden content.

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R
roman
Accepted Answer
2 years ago #34280

Hi, i disable it . try it now please .

tahnks

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R
roman
Accepted Answer
2 years ago #34583

Hi, some news ? thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34616

I have added Custom JavaScript in the Template Options -> Custom JavaScript settings. Please check your site.

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R
roman
Accepted Answer
2 years ago #34702

Hi, thanks but it is not solved. I send you in hidden content link to video from iphone.

when i click to parent item "Predaj" submenu is open and and closes immediately. second click to "Predaj" submenu is open . When i click to submenu item submenu is closed . i dont see submenu 3. level . can you check it ? thank

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #34718

I think the issue is with the Safari Browser. Please test with another browser in iPhone and let me know the results.

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R
roman
Accepted Answer
2 years ago #34722

hi. i tested it in chrome but in chrome some error . please check it . thanksthanks

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R
roman
Accepted Answer
2 years ago #35227

hi, some news?? thanks

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #35256

Sorry, we do not provide customization support. But I tried to help you. It works fine on Android. I am not sure about the iPhone issue. Please get some expert help.

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