New Page On Page Builder Not Working - Question | JoomShaper

New Page On Page Builder Not Working

JR

Javier Rios

SP Page Builder 3 years ago

Hello,

I created a new page with Page Builder Pro and point it to an specific page in my website and for some reason it won't work, but if I point another page I created before to the same page in my website it will work.

Also, that page NOT working, if I want to preview it, it will show me the error attached, same error as when I point it to the other page.

See error: https://accessscanning.com/services.html

On top of this I created a nother menu and pointed the page, still did not work.

Thanks, Javier

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14 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #3480

Hi there,

Your template provider override maximum addon inside the template folder. That's why front end editing occurred the problem. Please rename the override addon folder.

https://prnt.sc/xgtnlr

-Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #2730

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

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JR
Javier Rios
Accepted Answer
3 years ago #2917

Hello,

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #2942

Please provide me the Super administrator permission and keep a backup of your site before provide me the super administrator acces.

How to keep a backup

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

-Thanks

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JR
Javier Rios
Accepted Answer
3 years ago #2959

I just downloaded a copy of my website. You have now the requiered permisions.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #3085

I just updated the page builder latest version and it works fine.

https://www.accessscanning.com/component/sppagebuilder/?view=page&id=164

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JR
Javier Rios
Accepted Answer
3 years ago #3148

Hi,

I'm still getting same error, I cleaned cookies in my browsers. I also pointed same menu "scan & Print" to "Test" page in Superbuilder and got the same error.

Thanks, Javier

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #3217
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JR
Javier Rios
Accepted Answer
3 years ago #3296

Hi, still not being able to make changes using Page Builder. I already disable Cache plug in thinking that could be the problem.

See images in link below. I got some security issues, that may be the probelm.

https://www.dropbox.com/sh/pgflpwc4il241ek/AABgsVsOeveYQZSZ-fYb_uOQa?dl=0

Thanks, Javier

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JR
Javier Rios
Accepted Answer
3 years ago #3301

Continuation of previous mesaage, see above. Also, after I make changes in my end, whatever you sample created are not working anymore. https://www.accessscanning.com/component/sppagebuilder/?view=page&id=166

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #3368
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JR
Javier Rios
Accepted Answer
3 years ago #3456

See below, I downloaded it and upload to my dropbox. Let me know!

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JR
Javier Rios
Accepted Answer
3 years ago #3482

I renamed and it works for now. Let you know if problems comes back.

Thnaks for your help!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #3484

You are most welcome & Thanks

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