Hello Walter Wood

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Here it is.

I have checked a page on the frontend and found no issues. Please direct me to the page that has the issue.

I checked this issue about 30 minutes ago and it is now working as expected .

I am suspecting that MalwareBytes installed on my system was the problem. Before I reported this problem to you, I had seen a message from MalwareBytes warning saying that a Page Builder page was dangerous. I told MalwareBytes to ignore this warning, Even though I did not see the warning again, I still had problems. Yesterday I rebooted for some other reason but did not recheck Page Builder to see if the issue persisted. When I checked today it was working correctly and I can save my work in Page Builder.

Note that I also applied new Helix and JCE Editor updates this morning before I checked so that also could have also fixed things.

Thanks for checking and responding.

I AM STILL HAVING PROBLEMS WITH PAGE BUILDER NOT SAVING I thought this issue had been resolved but I just spent an hour setting up a page that I had cloned from another one. I was using the Front Page Editor (FPE) and clicking Save with every change. The preview looked great in the FPE. When I exited the FPE, I went to the Backend to Preview the page and found the original page unchanged. If I am not understanding how the PB functions, please let me know where to find the information needed to make it save. I don't want to keep wasting my time building pages that disappear.

On the other hand, if this is a bug or poor design, please get it fixed ASAP.

TIA Walter

Sorry to hear that. But generally, this does not happen. Either backend or frontend, open one editor at a time. Save every changes and check on the live preview. If needed, clear cache and then check again.