Saving from Front End Editor not working after updating today - Forum | JoomShaper
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Saving from Front End Editor not working after updating today

Asked by Walter Wood 5 years ago Last activity 5 years ago

I updated to Joomla 3.10.2 and SP Page Builder 3.7.15 today. Now I can't save my work from the Front End Editor. This worked recently so something must have been broken. This is on http://staging.geotech.com/

6 replies

Ofi Khan Staff

Hello Walter Wood

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Walter Wood Asked this

Here it is.

Ofi Khan Staff

I have checked a page on the frontend and found no issues. Please direct me to the page that has the issue.

Walter Wood Asked this

I checked this issue about 30 minutes ago and it is now working as expected .

I am suspecting that MalwareBytes installed on my system was the problem. Before I reported this problem to you, I had seen a message from MalwareBytes warning saying that a Page Builder page was dangerous. I told MalwareBytes to ignore this warning, Even though I did not see the warning again, I still had problems. Yesterday I rebooted for some other reason but did not recheck Page Builder to see if the issue persisted. When I checked today it was working correctly and I can save my work in Page Builder.

Note that I also applied new Helix and JCE Editor updates this morning before I checked so that also could have also fixed things.

Thanks for checking and responding.

Walter Wood Asked this

I AM STILL HAVING PROBLEMS WITH PAGE BUILDER NOT SAVING
I thought this issue had been resolved but I just spent an hour setting up a page that I had cloned from another one. I was using the Front Page Editor (FPE) and clicking Save with every change. The preview looked great in the FPE. When I exited the FPE, I went to the Backend to Preview the page and found the original page unchanged. If I am not understanding how the PB functions, please let me know where to find the information needed to make it save. I don't want to keep wasting my time building pages that disappear.

On the other hand, if this is a bug or poor design, please get it fixed ASAP.

TIA
Walter

Ofi Khan Staff

Sorry to hear that. But generally, this does not happen. Either backend or frontend, open one editor at a time. Save every changes and check on the live preview. If needed, clear cache and then check again.

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