Hi there,

Thanks for contacting us. Sorry for the inconvenience. Where exactly occurred the problem? Please explain properly.

-Thanks

Hi Toufiq,

The editor available to me does not have the option to add an image, otherwise I would have included one. Instead, here's a short screen recording to explain further: https://screencast-o-matic.com/watch/crVq0m93Ye

Thanks,

Karen

Please provide me the Joomla administrator access. I will check & get back to you soon. Thanks

Joomla Admin has been posted in the hidden content area:

Please check now and let me know. Thanks

Hi Toufiq,

I confirm that the error is no longer happening.

What did you do? That way I can correct it on my other sites that use Helix and SPPB. Another example is https://take.ms/gpV91, https://sabocustombuilders.com/

Thank you,

Karen

Hi there, Thanks for your feedback. I have disabled compression from template manager. Thanks

Did you disable compression of both JS and CSS or just one of them?

I don't have compression enabled on the other site that I listed above as another example (https://sabocustombuilders.com/). So how does disabling compression resolve the error?

I would add another screenshot but there isn't a way to attach files.

Please share your another access and i will explain details. Thanks

Here's a screencast of what I see on that site: https://screencast-o-matic.com/watch/crn6okS2fk

admin credentials included below

Server blocked the resource loading and it has been blocked by HTTPS. Will you please discuss with your server provider about this issue? Thanks