Megainc Menu And Language Switcher Doesn't Work - Question | JoomShaper
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Megainc Menu And Language Switcher Doesn't Work

KD

KOSTAS DIMITRAKAKIS

Template 4 years ago

Hello joomshaper We face an issue with a website After the update of helix we noticed that the english menu of the website (default language) disappeard. Additional the language switcher stoped showing the ENGLISH as an available language and show only the greek(ΕΛΛΗΝΙΚΑ). Can you help us with that?

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18 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36792

Please remove custom css code and check.

https://prnt.sc/1ur133z

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #35804

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #35969

I send you Joomla administrator access

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #35999

Please update the latest version of Megainc Template and Check again.

Before every update you should keep backup of your site for the safety.

Thanks

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36575

Hello Toufiq We updated megainc template in our website but the problem still remains The website was build based on the multilingual tutorial your coleague send me and we double checked the settings and they are correct. The issue is runing on another post on the forum https://www.joomshaper.com/forum/question/7239#qa-answer-36295

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36712

We have checked the Megainc quickstart package and It works fine. That's why i told you. Thanks

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36719

Can you help me bring back the english menu and make the language switcher work again?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36727

Give me time to check on my localhost of your site. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36732

Please check now. There wasn't English menu and English Template. Thanks

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36737

That means that it should be one default template set to all, one to greek and one to english? We see the switcher is fixed but the menu stil missing We tried to set the menu from inside the template but nothing

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36741
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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36773

We managed to appear the english menu but it appears with dots, and we can't upublish the main menu cause it doesn't have a module. Check please

We also find out that if you go and apply togle selection in the template the menu appears, but the duplicate of the template is different in colours

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36781

Please check now. Thanks

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36782

Now the website changed its colours

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36794

Thank you very much Toufiq, everything works nice

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36802

You are most welcome & Thanks. Will you please spend some time to write a review about our support and product quality?

https://extensions.joomla.org/extension/sp-page-builder/

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KD
KOSTAS DIMITRAKAKIS
Accepted Answer
4 years ago #36946

Sure Toufiq.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #37011

Thanks :)

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