Png Image Not Loading Into Stored Images - Question | JoomShaper

Png Image Not Loading Into Stored Images

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Nathan Ryu

Helix Framework 3 weeks ago

Hello, I am trying to upload a png image into the image gallery, however, the message presents that the image is still uploading at 100% and the uploading circle is just continually spinning.

Im using a Helix framework.

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2 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 3 weeks ago

Hi,

Please use jpg format

Thank you

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Nathan Ryu
Accepted Answer
3 weeks ago

Hello, what is the maximum size image file I can upload? It seems that I can upload a jpeg and a png files if the file size is below 300kb.

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