Shaper Restora V 2.0 And Helix Ultimate V 2.05 - Question | JoomShaper

Shaper Restora V 2.0 And Helix Ultimate V 2.05

BP

Bernhard Putzi

Template 2 years ago

Hello!

After updating from Template Restora to version 2.0 and Helix Ultimate to V 2.05, I get the error after clicking on a Joomla post in the menu

0 Class 'HTMLHelperHelper' not found

This error only occurs with Joomla posts, not SPP posts. The website is in two languages - German and English.

Ask for information on solving the problem.

Thanks!

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16 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #35808

Hello Bernhard Putzi

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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BP
Bernhard Putzi
Accepted Answer
2 years ago #35814

Hi Ofi Khan!

Have send you the credentials.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #35838

Please share the page link that has this issue.

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BP
Bernhard Putzi
Accepted Answer
2 years ago #35840

Have send you the links.

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BP
Bernhard Putzi
Accepted Answer
2 years ago #37002

Hi Ofi Khan!

Did you find a solution to the problem?

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #37968

Apology for the delay. Sorry, I could not find the solution yet. Please take a full site backup with Akeeba Backup in ZIP format and share here. Follow this tutorial. I will check your site backup on my localhost.

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BP
Bernhard Putzi
Accepted Answer
2 years ago #38198

Hi Ofi Khan!

You will find the downloadlink for the full site backup enclosed.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #38361

Thanks for the backup. I have checked it and fixed on your site. Please check your site and let me know.

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BP
Bernhard Putzi
Accepted Answer
2 years ago #38463

Hi Ofi Khan!

Thanks, everything works fine. Can you tell me what the problem was because I have another website with the same template.

Best regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #38533

I have changed in templates/shaper_restora/html/com_content/article/default.php file. You can copy the file from your site and use in another site.

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JW
Juha-Matti Wilska
Accepted Answer
2 years ago #45845

I'm having the same problem. Can I get the fixed default.php?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #46591

Hello Juha-Matti Wilska

Please post a new question. I will help you.

Best regards

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TW
Thomas Woduschegg
Accepted Answer
2 years ago #46640

I'm having the same problem. Can I get the fixed default.php? Downloaded Restora-Template recently...

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #48758

Hello Thomas Woduschegg

Please post a new question.

Best regards

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DB
Damir Kim Adriano Bilnacek
Accepted Answer
2 years ago #53638

Open templates / shaper_restora / html / com_content / article / default.php and replace "HTMLHelperHelper" with "HTMLHelper". Everything works again.

1
TW
Thomas Woduschegg
Accepted Answer
2 years ago #53683

HTMLHelper worked :) Thank you!

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