Offcanvas-Toggler In Helix Ultimate Showing Twice - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

Offcanvas-Toggler In Helix Ultimate Showing Twice

MasterMatrix

MasterMatrix

Template 4 years ago

Hi There!

I'm using Helix Ultimate 2.05 with the template "Shaper Restora 2.0.0". In the menu-section, I think there is a little bug, and I hope you can help me:

The offcanvas-menu (burgermenu-icon) shows in double, at desktop mode AND mobile mode. And one of the burgermenu-menus is without function.

I tried to disable one of them within my custom css, but if i add: #offcanvas-toggler .burger-icon , then both of them disapear, and no navigation is possible on smartphones.

Do you have any idea, how i can disable the double?

The website is: https://www.rex-schifferstadt.de/2021

Thank you very much!! Lorenzo

EDIT: If I change the Offcanvas-Position within the template from right to left, then the double burger-icon disappears, and only one menu is visible! It's a workaround, but I like to have the burger-icon at the right side...

0
12 Answers
Order by
Oldest Newest Votes
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #38375

Apology for the delay. I have turned off pre-defined header and took a custom header. Please check your site now.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #36016

Hello MasterMatrix

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

0
MasterMatrix
MasterMatrix
Accepted Answer
4 years ago #36022

Thank you very much, I sent you the credentials.

Regards, Lorenzo

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #36157

Your credentials does not work. Please check and share again.

0
MasterMatrix
MasterMatrix
Accepted Answer
4 years ago #36202

Oh, I'm very sorry, I sent the new link! Thanks

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #37288

Still I cannot log in to your site.

Screenshot at Oct 07 12-15-04.png

0
MasterMatrix
MasterMatrix
Accepted Answer
4 years ago #37296

Your last login was last Thursday - I reactivated your account, please try again.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #37381

I have added Custom CSS. Please check your site now.

0
MasterMatrix
MasterMatrix
Accepted Answer
4 years ago #37385

Hi and thank you. It doesn't work properly yet:

If the offcanvas-position is published "right", then the burger-menu is visible, and without function. It only should be shown on Smartphones, but then, there are 2 burger-menus: One is OK, and directly attached, there is another one without funcion:

Best regards

0
MasterMatrix
MasterMatrix
Accepted Answer
4 years ago #38405

No problem, I'm grateful for your help. Thank you very much, I think the problem is solved!

Regards

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #38461

You are welcome. Please accept the answer that helped you. It will be then easier to find the solution for the other users with the same issue. There is a button to accept answer after each comment.

0
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 4 years ago #38462

I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory

0