Clearing Cache Of Helix Ultimate 2.0.x - Question | JoomShaper
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Clearing Cache Of Helix Ultimate 2.0.x

W

Wolf

Extension 4 years ago

In every version since the release of Helix Ultimate 2.0 there seems to be a cache file called helixultimate of 30.00 bits that cannot be deleted. (Or does it get automatically recreated immediately after deletion?)

The Cache Groups listing gets cleared when pressing the Delete or Delete All button, but when checking again, it's still there even when there has been no visit to the site and no change made to the site whatsoever.

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6 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36799

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

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DP
Diego PDT
Accepted Answer
4 years ago #36851

Me too, is there any solutions ?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #36925

Waiting for access. Thanks

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martin
martin
Accepted Answer
3 years ago #40877

Me too, is there any solutions ? I pre-write articles, they are published once a day.

it also worked fine. but about 3 weeks ago no longer. in the category they are published, but not in addonArticles and addonarticlesscrolles. i have to manually clear the cache every time.

it sucks a little.

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L
Laura
Accepted Answer
3 years ago #58223

Any resolution on this? I'm having the same issue. And I believe it's effecting my flip boxes (wont flip) on frontend.

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G
Geoff
Accepted Answer
7 months ago #185834

Still waiting. ??

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