Clearing Cache of Helix Ultimate 2.0.x - Forum | JoomShaper
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Clearing Cache of Helix Ultimate 2.0.x

Asked by Wolf 5 years ago Last activity 1 year ago

In every version since the release of Helix Ultimate 2.0 there seems to be a cache file called helixultimate of 30.00 bits that cannot be deleted. (Or does it get automatically recreated immediately after deletion?)

The Cache Groups listing gets cleared when pressing the Delete or Delete All button, but when checking again, it's still there even when there has been no visit to the site and no change made to the site whatsoever.

6 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

Diego PDT

Me too, is there any solutions ?

Toufiq Senior Staff

Waiting for access. Thanks

martin
5 years ago · edited

Me too, is there any solutions ?
I pre-write articles, they are published once a day.

it also worked fine. but about 3 weeks ago no longer. in the category they are published, but not in addonArticles and addonarticlesscrolles. i have to manually clear the cache every time.

it sucks a little.

Laura

Any resolution on this?
I'm having the same issue. And I believe it's effecting my flip boxes (wont flip) on frontend.

Geoff

Still waiting. ??

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