Hi there!

Sorry for the inconvenience.

Would you please have a lookk at the following doc:

https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#if-you-cannot-save-page-settings

Rechecking all the technical requirements and PHP settings may also help: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#basic2

Best Regards

Hi,

I'v already check your documentations...

but the problem is new... All work perfectly some days ago and yesterday the save problem appear...

I think is maybe an incompatibility with the last addon I install (RSformPro) but I uninstall it and the problem persist...

Can you check again ?

Thank you !

Someone ?

I try to desactive firewall... same problem.

Sorry the website is down at this moment... my hoster delete ma database by mistake !

I come back when all comeback in good state.

sorry and thank you.

Hi Gorgo!

No problem. Please disable mod_security and check the behavior of SPPB again when all is fine at your side.

You are welcome!

Best Regards

Hi,

I rebuild completely my website.

I install Sp Page Builder and directly I test it : I have always the same problem. Only in Frontend, I click on Save button and he spin indefinitively, the page are not saved. I desactive totaly the firewall, same problem.

Can you check please ?

Thanks a lot !

Alo ?

Can you check this problem or if you dont find the problem can you refund me please ?

thank you

Hi there!

Really sorry for the delayed response.

I have created a new page names "testF" and have added some rows and different addons, and the save buttons works as expected.

I have left the test page for you to check.

Here is a screencast: https://imgur.com/a/yI4aPQt

Would you kindly check that and let me know?

Best Regards

Thank you for the test, I see it's work for you...

very strange... I try with Chrome and Firefox, same problem...

Have you an idea why, me, I have the problem ??? Where can I search ?

Thanks a lot.

I try with MS Edge too, same problem...

Hi,

Would you please create a new page and add some addons there? If you can create a new page and save, then the issue may be with old/existing pages caused by some module/extension!

Let me know your test result.

And another thing, can I take a backup of your site? I need to check it on my local.

Best Regards

Hi,

I try to edit in Frontend your page "testF", I change a module inside, I click on save and the problem stay.

I create a new page, go to frontend edit of this page "test2", change something, save, same problem.

Yes of course you can take a backup to test...

Thank you.

I test with different browser... I test with another Joomla admin account... I deactive my antivirus... I test on another computer !

Always same problem.

I dont understand why you can save a page in frontend and not me...

Did you have another idea ?

Something ... ?