LMS Problem - Question | JoomShaper

LMS Problem

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farzalid

Extension 2 years ago

Hi, I update the LMS to final version and now the video box not show. I see a iframe in video section. example link: http://customersite.ir/hrmacy/index.php/hrmtraining/hrmcources?view=course&id=15:satisfaction

How can I fix this?

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15 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #39313

Hello farzalid

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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farzalid
Accepted Answer
2 years ago #39586

Hello, I send the access

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #39591

Please use this CSS to Template Options -> Custom Code -> Custom CSS

.fa{
    font-family: "Font Awesome 5 Free" !important;
}
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farzalid
Accepted Answer
2 years ago #39664

Hello, I add the css but problem not slove. I attached snap shot too. Please check this link for example : http://customersite.ir/hrmacy/index.php/hrmtraining/cources?view=course&id=4:competencymodel Video not show in LMS pages.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #39799

The icons are shown on my end. But I could not find the video. There is no video attached and so no video is shown.

Screenshot at Oct 25 16-20-21.png

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farzalid
Accepted Answer
2 years ago #39807

This is exactly my problem. A video is defined for this lesson but instead of showing the video an iframe is displayed from the site.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #39814

I am having difficulty understanding your issue. Please share a screenshot of where you have added the video. Also share your admin access to check.

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farzalid
Accepted Answer
2 years ago #51523

Hello, I add an image for lesson and in page show a in-frame of site at image section. The live page at: https://customersite.ir/new_hrm/index.php/hrmtraining/cources?view=course&id=3:job-analysis

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #52039

You have used an overlay on the image. Please turn it off in the addon settings in the page.

https://prnt.sc/26d2urz

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farzalid
Accepted Answer
2 years ago #54815

I don't know how turn it off in joomla!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #54863

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

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farzalid
Accepted Answer
2 years ago #55526

Hello Again. I send the admin details.

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farzalid
Accepted Answer
2 years ago #56786

Hi, Any reply after one week??

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #56787

Apology for the delay. I have lost my grandfather last week and had a bike accident later on this week. I am still recovering. Your live site link shows 404. Please share it again. I will check your issue.

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farzalid
Accepted Answer
2 years ago #56965

Hello, I'm sorry about your grandfather. The live address is: http://lms.hrmacy.ir/index.php/component/splms/course/3-job-analysis?Itemid=437

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