Hello

Thank you for your query

I have added the the following css rules in custom css section.

.offcanvas {
    visibility: visible;
    bottom: unset;
    top: 30px;
}
@media (max-width: 1199px) {
    .offcanvas {
        right: 20px;
    }
}
@media (max-width: 575px) {
    .offcanvas {
        visibility: visible;
        bottom: unset;
    }
}

Kindly do let me know if that works.

I'm afraid the css code did not fix the problem. I appreciate the effort.

Paul

Could you provide me your administrative access, please? Use the hidden mode to share the log in credentials.

Hi Paul,

read tip #1: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq

Paul, I had the same problem on my site. Another forum responder helped me identify a series of 3-5 simple fixes that finally resolved the problem. See my summary at the end of this forum post:

https://www.joomshaper.com/forum/question/9103

Hope that's helpful! Good luck!