Frontend Editor is Not Working
Lum Chee Seng
I have installed SP Page Builder to 4 websites under my management. However, two of the webistes, the Frontend Editor is not work.
The screenshot as the following;
I am aware the two websites which the frontend editor is not work are installed with ExtraWatch, I suspect the problem is cuased by ExtraWatch, however, after I uninstall ExtraWatch, the SP Page Builder Frontend Editor is still not work.
My website which the Frondend Editor does not work as the following;
https://www.visit-sekinchan.com
https://winionsanitarynapkin.com/
Basic Information as the following;
- Joomla Version : 3.10.1
- Template: Helix Ultimate Version 2.0.5
- PHP Version: 7.4.25
- SP Page Builder Pro 3.8.0
Please help and advise.
Thank you
Toufiq
Accepted AnswerHi there,
Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.
-Thanks
Lum Chee Seng
Accepted AnswerDear Mr Toufiq,
Thanks for your reply. Please check the administrator login information.
Jostin Lum
Joas SE
Accepted AnswerHello, I'm in the same case as Justin Lum. I have the same configuration and the same issue as him. Please would you like to help me also?
Toufiq
Accepted Answer@Lum Chee Seng Please check now and let me know. I have disabled css and js compression. Thanks
Toufiq
Accepted AnswerYou are most welcome. Will you please spend some to write a review about our product and support quality?