Frontend Editor is Not Working - Question | JoomShaper
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Frontend Editor is Not Working

LS

Lum Chee Seng

SP Page Builder 4 years ago

I have installed SP Page Builder to 4 websites under my management. However, two of the webistes, the Frontend Editor is not work.

The screenshot as the following;

https://ibb.co/HrHGhfN

I am aware the two websites which the frontend editor is not work are installed with ExtraWatch, I suspect the problem is cuased by ExtraWatch, however, after I uninstall ExtraWatch, the SP Page Builder Frontend Editor is still not work.

My website which the Frondend Editor does not work as the following;

https://www.visit-sekinchan.com

https://winionsanitarynapkin.com/

Basic Information as the following;

  1. Joomla Version : 3.10.1
  2. Template: Helix Ultimate Version 2.0.5
  3. PHP Version: 7.4.25
  4. SP Page Builder Pro 3.8.0

Please help and advise.

Thank you

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7 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43431

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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LS
Lum Chee Seng
Accepted Answer
4 years ago #43537

Dear Mr Toufiq,

Thanks for your reply. Please check the administrator login information.

Jostin Lum

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JS
Joas SE
Accepted Answer
4 years ago #43564

Hello, I'm in the same case as Justin Lum. I have the same configuration and the same issue as him. Please would you like to help me also?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43594

@Lum Chee Seng Please check now and let me know. I have disabled css and js compression. Thanks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43595

@Joas SE Please create new forum post. Thanks

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LS
Lum Chee Seng
Accepted Answer
4 years ago #43780

Mr Toufiq, problem solve. Thank you for your help.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #43821

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

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