When I want to edit mys pages using the frontend editor, nothing appears on the page. i mean all items on the page disappear.
Can you help, please?
Awaiting an answer
SP Page Builder
Frontend editor doesn't work
10 replies
Rashida Rahman Staff
Hi there!
Sorry for the inconvenience.
Would you please check the following FAQ to see if it helps!
Best Regards
Lum Chee Seng
Hi! Joas SE,
If your problem is similar my situation, please try to do the following;
Template - Styles - shaper-helixulitimate - template option - advanced - disable compress css files and javescript files.
Thank you.
Joas SE Asked this
Thank you @Lum for your help. But this options were already disable when I went there.
@Rashida, i've performed all the mentioned steps in "I cannot edit Pages from front-end"... But still nothing works.
Can you please have a look on it.
Rashida Rahman Staff
Hi,
So you have disabled mod_security and exclude engine.js from cloudeflare as well? Kindly, do let me confirmed abou these.
Is this issue happening from the very first time, or you could work on the fronend editor earlier?
Best Regards
Mike Skiby
i'm having same issue, where are instruction for those 2 steps
Joas SE Asked this
4 years ago
· edited
yes @Rashida. i confirm these 2 steps has been done.
before that i've already used the ffrontend editor without any problèmproblèmproblemproblem
Rashida Rahman Staff
Hi,
@Mike Skiby Here is the link:
@Joas SE Thanks for your information. One last question, have you installed any third party extension recently?
Best Regards
Joas SE Asked this
4 years ago
· edited
no @Rashida. i haven't installed any third party extension.
Joas SE Asked this
Please can someone have a look on my problem? I've spent arround 1 week And I've many thing to do in my website.
Thnx
Joas SE Asked this
Why no body in the user support team come to help resolving my prolem?
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