Licence - Question | JoomShaper
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Licence

Achim Kohl

Achim Kohl

General 3 years ago

Hi, I just renewed my developer-licence. Thanks for Black Friday offers!

I noticed that the key is still the same. Is it possible to generate a new one. During Covid time I lost some customers, but they still use the key in their Jooomla System configuration without paying. I have no mre access to delete it. Thank you for your help. Achim

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1 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #44825

Hi there!

Thanks for contacting us.

Only a new purchase can generate a whole new license key. As you have renewed your existing plan so it keeps your license key unchanged.

Please buy a new plan to get a new license key.

Best Regards

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