When Editing A Text Box, The Entire Section Disappears In The Backend - Question | JoomShaper
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When Editing A Text Box, The Entire Section Disappears In The Backend

LT

Lance Thompson

SP Page Builder 4 years ago

Hi,

When I try to edit a text box in the backend on the site, the entire SP Pagebuilder section disappears. When I refresh the page it reappears but it disappears when I try to edit it again.

Here's the error messages that show in the Inspection Console:

engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 ReferenceError: tinyMCE is not defined at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49) at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49) at commitLifeCycles (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at t (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at w (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at batchedUpdates (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at Z (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at Pe (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) u @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 t @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 w @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 batchedUpdates @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 Z @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 Pe @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36

engine.js?5029e51e66aaf58bae66a64ddc4a848b:49 Uncaught ReferenceError: tinyMCE is not defined at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49) at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49) at commitLifeCycles (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at t (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at _ (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at w (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at batchedUpdates (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at Z (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36) at Pe (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)

    I using Joomla 3.10.2, SP Pagebuilder 3.8.1, custom template, 
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3 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #45659

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked via adding a new row with text addon. Then i have changed the default text. No problem found.

-Thanks

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LT
Lance Thompson
Accepted Answer
4 years ago #45727

Sorry, I gave the wrong website login info. :( I've updated the url and login info on this ticket.

Could you please edit the K2 item named "Barrett Estates - Urbandale, Iowa" and then scroll down to the text block that says "Pricing Table 2" and try to edit it?

Thanks!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #45854

Hi there, Thanks for the information. Page Builder recommend to use the TinyMce editor. There was codemirror editor and now it has been changed. It works fine now.

https://prnt.sc/21jm0ty

-Thanks

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