When editing a text box, the entire section disappears in the backend - Forum | JoomShaper
Staff replied SP Page Builder

When editing a text box, the entire section disappears in the backend

Asked by Lance Thompson 4 years ago Last activity 4 years ago

Hi,

When I try to edit a text box in the backend on the site, the entire SP Pagebuilder section disappears. When I refresh the page it reappears but it disappears when I try to edit it again.

Here's the error messages that show in the Inspection Console:

engine.js?5029e51e66aaf58bae66a64ddc4a848b:36 ReferenceError: tinyMCE is not defined
at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49)
at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49)
at commitLifeCycles (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at t (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at w (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at batchedUpdates (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at Z (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at Pe (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
u @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36
t @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36
 @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36
w @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36
batchedUpdates @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36
Z @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36
Pe @ engine.js?5029e51e66aaf58bae66a64ddc4a848b:36

engine.js?5029e51e66aaf58bae66a64ddc4a848b:49 Uncaught ReferenceError: tinyMCE is not defined
at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49)
at t.value (engine.js?5029e51e66aaf58bae66a64ddc4a848b:49)
at commitLifeCycles (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at t (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at _ (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at w (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at batchedUpdates (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at Z (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)
at Pe (engine.js?5029e51e66aaf58bae66a64ddc4a848b:36)

    I using Joomla 3.10.2, SP Pagebuilder 3.8.1, custom template,

3 replies

Oldest first Newest first Most helpful
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. I have checked via adding a new row with text addon. Then i have changed the default text. No problem found.

-Thanks

Lance Thompson Asked this
4 years ago

Sorry, I gave the wrong website login info. :( I've updated the url and login info on this ticket.

Could you please edit the K2 item named "Barrett Estates - Urbandale, Iowa" and then scroll down to the text block that says "Pricing Table 2" and try to edit it?

Thanks!

Toufiq Senior Staff
4 years ago

Hi there, Thanks for the information. Page Builder recommend to use the TinyMce editor. There was codemirror editor and now it has been changed. It works fine now.

https://prnt.sc/21jm0ty

-Thanks

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