Unable to open pages in SP Page Builder 3.7.10 - Forum | JoomShaper
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Unable to open pages in SP Page Builder 3.7.10

Asked by mjandrew 4 years ago Last activity 4 years ago

Hi - I am unable to open any of the pages in SP Page Builder

Fatal error: Call to undefined method SpPgaeBuilderBase::k2CatList() in /components/com_sppagebuilder/addons/articles_scroller/admin.php on line 138

I don't have k2 installed on the site and it's not showing as an integration in SP Page Builder.

The site is a few years old and I only need to make a small text edit.

Many thanks
Mike

3 replies

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Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

mjandrew Asked this
4 years ago

Hi Toufiq - Many thanks for coming back to me. I managed to sort it in the end by way of several updates. I was nervous to attempt to upgrade everything as I've run into issues in the past.

In case anyone else runs into a similar issue, here was my solution.

  1. full backup of files and MySQL
  2. update of joomla version
  3. At this point I did have an admin menu error showing in /administrator but i found replacement files on the JoomShaper fourm here - https://archive.joomshaper.com/forums/mod-sppagebuiler-problems-after-upgrade-with-joomla-3-8
    Uploading these files via FTP resovled the admin error
  4. cleared cache
  5. uploaded latest version of JCE Editor
  6. uploaded latest version of SP Page Builder
  7. disabled the K2 integration within SP Page Builder
  8. updated server to PHP 7.3

I'm pleased to report that I can access the SP Page Builder pages again now.

Many thanks,
Mike

Toufiq Senior Staff
4 years ago

Glad to know that your problem has been solved. Thanks

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