Hello

Could you kindly share your email address, please?

Thank you. I can see that your SP Page Builder plan is still active and did not expire. Could you kindly specify your problem a bit more for better understanding? Are you unable to update Page Builder?

the update was done automatically. when I opened the page builder it says "get pro". and I can't enter the key anywhere

Can you kindly share your administrative access? Please use the hidden mode to share the log in credentials.

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have you been successful?

it still says "get pro"

I am unable to log in. When I try to log in, it asks me to download a php file.

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the problem is that a month ago i bought the sp page builder pro version and now nothing works. neither the homepage or customer references ... and for that i paid 49 $? I don't think that's okay

have you been successful?

Please check the screenshot below. This is what it shows when I try to log in:

https://tomsgrafic.de/administrator/index.php

try this

Hello Thomas Hennig

I have updated the latest SP Page Builder Pro on your site. Please check it.

Best regards

great. was it a bug in the update?

I am not sure. I have not found any issue while I checked your site.