i bought sp page builder pro on november 12th, 2021 for $ 49.
today an update was transferred and the pro version is no longer available
Staff replied
SP Page Builder
Update
19 replies
Ariba Staff
Hello
Could you kindly share your email address, please?
Thomas Hennig Asked this
Ariba Staff
Thank you. I can see that your SP Page Builder plan is still active and did not expire. Could you kindly specify your problem a bit more for better understanding? Are you unable to update Page Builder?
Thomas Hennig Asked this
the update was done automatically. when I opened the page builder it says "get pro". and I can't enter the key anywhere
Ariba Staff
Can you kindly share your administrative access? Please use the hidden mode to share the log in credentials.
Thomas Hennig Asked this
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Thomas Hennig Asked this
have you been successful?
Thomas Hennig Asked this
it still says "get pro"
Ariba Staff
I am unable to log in. When I try to log in, it asks me to download a php file.
Thomas Hennig Asked this
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Thomas Hennig Asked this
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Thomas Hennig Asked this
the problem is that a month ago i bought the sp page builder pro version and now nothing works. neither the homepage or customer references ... and for that i paid 49 $? I don't think that's okay
Thomas Hennig Asked this
have you been successful?
Ariba Staff
Please check the screenshot below. This is what it shows when I try to log in:
Thomas Hennig Asked this
Thomas Hennig Asked this
try this
Ofi Khan Staff
Hello Thomas Hennig
I have updated the latest SP Page Builder Pro on your site. Please check it.
Best regards
Thomas Hennig Asked this
great. was it a bug in the update?
Ofi Khan Staff
I am not sure. I have not found any issue while I checked your site.
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