Mobile menu not working + unable to save edited page - Forum | JoomShaper
Solved SP Page Builder

Mobile menu not working + unable to save edited page

Asked by Petra 4 years ago Last activity 4 years ago

Hello,

Could you possibly help me? I have serious issues with SP page builder at:
http://paraskola.stawebnice.com/

  1. mobile menu is not working (hamburger is shown, but nothing appears after clicking on it only lightbox)
    (I enabled font awesome in the template setting as suggested in the FAQ, did not help)
  2. I am not able to save any already changed page (this started suprisingly when I was adding more tabs in a module in one pages... I was adding 5th and when I clicked save, the save button was only rolling and it keeps doing it since then
    and when I go to global checkin, the only table that never gets cleared is SP page builder
    I updated SP page builder to the latest version and tried everything from your FAQs (gzip, https is not activated, JCE editor is the latest version, but even when I set editor to none, it does not help) but nothing helped

Also, I am getting this error sometimes when I try to save something on this site"
1048 Column 'checked_out_time' cannot be null
can it be related?

Can you possibly help me?

Accepted answer

Marked as the solution
Rashida Rahman Staff
4 years ago

Hi there!

Sorry for your issues.

  1. Did you checked the first one here? Actually, you need to select a offcanvas style there within menu tab of your Template Options:
    https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#no-offcanvas-mobile-menu-after-helix-update

  2. The following thread may help you:

https://forum.joomla.org/viewtopic.php?f=810&p=3641997

You can check the related field in your database to see how it is there:

https://www.joomshaper.com/forum/question/4087?order=newest

Hope these helps!

Best Regards

2 more replies

Oldest first Newest first Most helpful
Petra Asked this
4 years ago

Hello Rashida,

Thank you for your help - the menu was resolved by saving the setting as suggested, but SP page builder saving persists... I don't actually know what you want me to do:

  1. I tried updating the SQL table like this:
    U P D A T E c6yfw_sppagebuilder S E T checked_out_time = NULL WHERE checked_out_time = '0000-00-00 00:00:00'

no change

  1. this thread actually does not show any solution:

https://www.joomshaper.com/forum/question/4087?order=newest
she only said that it was resolved, but did not say how.

I don't know what should the default setting be to be able to save anything, but my table looks like this:


Even when I change checked_out NULL to No, it does not change anything...

What do you suggest?

Petra

Petra Asked this
4 years ago

I think the problem was in the SQL query, so I edited it to be able to save this post

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