Helix Ultimate settings disappeared - Forum | JoomShaper
Staff replied Helix Framework

Helix Ultimate settings disappeared

Asked by John Clapps 4 years ago Last activity 4 years ago

I placed code in the wrong place (under Analytics) in Helix Ultimate set-up.

Once I did that there appears a few characters abobe the head and the ability to change the templatee on the backend is gone.

You can see the front end on coagency.com.

Is there a fix without going into the host files?

Thanks

John

1 reply

Paul Frankowski Senior Staff
4 years ago · edited

Hi John,

All settings are inside database only. Use PHPMyAdmin from your cPanel, find and remove code from it. Just use search to find begining phrases (code) that you pasted.

OR

Ask your hosting provider to recover database (only) from day before your made that change.

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