Staff replied Extensions

SP LMS - no confirmation email

Asked by hv.digital 4 years ago Last activity 4 years ago

I'm using SP LMS and no confirmation email is received on Joomla 4 with sandbox option via Paypal.
I have found on forum that there was a issue with that but there was not any information that issues is solved.
Here is a link: https://archive.joomshaper.com/forums/lms-paypal-issues
I have received order under administrator SP LMS component and everything else looks fine.
Thank you for answering in advance.

13 replies

Ariba Staff

4 years ago · edited

Hello

Apologies for the inconvenience. Could you please share a screencast video for this issue and share here? I will forward it to our Developer Team and get back to you.

Thank you

hv.digital Asked this

4 years ago

Here is a link https://we.tl/t-XsdwjVk49U
Thank you

hv.digital Asked this

4 years ago

Dear Ariba,
Is there any news about this issue our client is a little bit impatient?

Ariba Staff

4 years ago

Hello

Thank you for your patience. Could you please provide your administrative access? Use the hidden mode to share the log in credentials.

hv.digital Asked this

4 years ago · edited

I have added user login details in hidden content.

hv.digital Asked this

4 years ago

Hello,
Can you please confirm that you get administrative access?

Ariba Staff

4 years ago

Hello

My sincere apologies for the delay in response. Yes, I have got the administrative access and logged in. Our Senior Agent will look into the issue and get back to you.

Thank you very much for your patience & cooperation.

Ofi Khan Staff

4 years ago

Hello hv.digital

Please share the screencast of your issue again to understand it better. Also, I would like you to check that if the payment is completed with PayPal.

Best regards

hv.digital Asked this

4 years ago · edited

Hello,
here is a link: https://we.tl/t-N1doKso5pG
Video will expire in 1 week
Can you please check orders also?

Ofi Khan Staff

4 years ago

Apology for the delay. Please follow the screenshots and add your site URL in PayPal notifications options.

hv.digital Asked this

4 years ago · edited

Hi there,
Everything is working fine for some time but it seems like it dosen't work anymore.
I have tested it also with the sandbox and no Confirmation Email is sent.
I have notice that new orders are not displayed under Order tab inside SP LMS component.
I'm getting USER and ADMIN emails inisde paypal sandbox.
Please feel free to use login details that I have sent you inside hidden content from one of my previous content.
I'm currently using:
SP LMS Version 4.0.7
PHP Version 8.1.10
Joomla Version 4.2.2

hv.digital Asked this

4 years ago

Dear Support,
Can you please provide me some feedback here, my client have problem with this extension on the live site.
Thank you.

Ofi Khan Staff

4 years ago

Apology for the delay. Eventually, we have found an issue with PayPal payment and PHP 8. I have installed the fix on your site. Hopefully, it will work now. Please check and let me know.