Solved SP Page Builder

I cannot add a Payment Form module from JomDonation anymore

Asked by Amar Guillen 5 years ago Last activity 5 years ago

Hello,

I cannot add a Payment Form module from JomDonation anymore.

It used to work. I have several existing pages with a module coming from the extension Payment Form. Now when I try to add a such module it does not work. When I click "Apply" nothing happens.

I am able to add modules from other extensions like Convert Forms.

Do you have any idea what is going on?
It is very important to me to create my landing pages because I ask for a deposit for the photo sessions.

Thanks for your help
regards
Amar Guillen

Accepted answer

Marked as the solution

Toufiq Senior Staff

5 years ago

Hi there, First of all, This extension is not compatible with our page builder. I mean that, the extension provider didn't make compatibility. You can load it from the backend editor instead of front end editing.

After added from backend. I have checked it front end editing.

https://prnt.sc/z27dbp

-Thanks

5 more replies

Toufiq Senior Staff

5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. We didn't provide the Jomdonation extension. You should contact your extension (Jomdonation) provider.

-Thanks

Amar Guillen Asked this

5 years ago

Hello Touffiq,

The extension Payment Form woks well when I use it in a regular Joomla Page.

When I call the module in the SP Builder page, the module is displayed. The problem I have is when I click Apply. Nothing happens.

This is why I am contacting you. I think the problem is related to SP Builder.

Can you check the issue?
regards

Toufiq Senior Staff

5 years ago

Can you share your exact page URL. I mean which page occurred the problem. Thanks

Amar Guillen Asked this

5 years ago

Hello Toufiq,

thank for taking care of my problem. It is very important to us.
We have two funnels to start and we cannot because the issue.

I contacter the developper of the extension Payment Form. He said that the problem was in the way the button Apply works. For him, it is not related to his extension.

I joined all the information you needed to make a test in the hidden content. I also recorded a video for you. I show you the problem. And I also show you that it used to work.

Thanks for your help. It will be very appreciate
Regards
Amar Guillen

Amar Guillen Asked this

5 years ago

Hello Toufiq,

it works fine. Thank you very much for your help and your time. You are knowledgeable. I apprciate it.

I am going to contact the developper of Payment Form. It is very important to have a such module for our direct offer landing pages.

Thanks for all
All my best