SP Pagebuilder Content not saving in modules - Forum | JoomShaper
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SP Pagebuilder Content not saving in modules

Asked by Graeme 4 years ago Last activity 4 years ago

Hi New Site just installted latest version SP Pagebuilder and helix ultima Basically Pagebilder content is not saved with in the module every thing you create in SP Pagebuilder within a module is not saved was having the same issue in the estate template but this is obviously SP Pagebuilder issue

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Anne Staff
4 years ago

Hello there,

Thanks for contacting us. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Graeme Asked this
4 years ago

Hi I have found if you work in the front end then the content is saved even theough you have to save a empty module the content is there on your retun

But you cannot work in the back end as you might in an article the content just does not save it does this in this site and another site of mine

Anne Staff
4 years ago

Hello there

I have created a page in sp page builder and an article with sp page builder. They have saved and they are completely fine. Can you give me a screen recorded video about your issue?

-Regards

Graeme Asked this
4 years ago

Hi Anne SP Page Builder is fine as SP page builder or inside an article

SPpage builder inside a module does not save unless you work in the front end [https://youtu.be/mKfjuyWoTlE]

see video

Anne Staff
4 years ago

Hello there

Please allow us some time . We are working on it.

-Regards

Graeme Asked this
4 years ago

Hi This seems to be a browser based issue The problem is resolved when i use Chrome But persits in Safari

Anne Staff
4 years ago

Hello Graeme

We are glad that your problem is resolved. Please clear the browser cache of safari. If it is possible then you can try on different device .

-Regards

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