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site not loading with chrome and Firefox

Asked by Rick Nelson 5 years ago Last activity 5 years ago

I am building a site and decided to use the Scuba Diving page template. I imported for the home page. The page is fine in the front end editor and also the site is fine in safari. However the home page is not found (404) with both opera and Firefox.

I tried this template earlier and had another fatal glitch so started with a new clean home page (empty). then imported the fresh page template code. this way I knew that I would not screw up with any setting alterations and start frest.

I copied all the content. that I had written so that I would not lose all the previous work as well.

Joomla and extensions such as the JCE editor are up to date.

In the earlier install, Chrome did pull up the home page but Firefox had occasional failure. Also the previous glitches are gone now and it appears fine in safari.

Accepted answer

Marked as the solution
Toufiq Senior Staff

Thanks for your feedback. Your desired feature wasn't the page template and i have made changes for your. Thanks

15 more replies

Rick Nelson Asked this

Update. I now have it working fine in Safari and Chrome. Firefox is not working.

Rick Nelson Asked this

I backed it up this morning

Rick Nelson Asked this

see hidden content.

Rick Nelson Asked this

Hold off until I reply. I have discovered an issue that will take some time

Rick Nelson Asked this

I thought maybe I had found the issue but did not resolve things. Now opens in chrome but not in edge, safari or chrome. The other pages will directly open but the index.php does not.

Rick Nelson Asked this

I have it fixed now. Thanks

Toufiq Senior Staff

Glad to know that your problem solved. Will you please explain what was the problem. It will help another user. Thanks

Rick Nelson Asked this
5 years ago · edited

Thanks Toufig,

The precise technial problem with it working in one browser and not another is still unclear. I understand the likely cause, but not the precise resolution.

I caused the issue I believe. I was having some difficulties in early design of the home page (attempting to fix something displaying incorrectly on the page layout) so decided to create a new home page. I could not delete the original so had to create a home2 first, delete the original home page and then rename the new page to HOME. The issue then arose that when One creates a new page, it will have a new page ID. I think that was the likely cause of the issue.

I probably could have fixed the issue in the PHPMyAdmin at the database level but since I was not very far along in design, it was more prudent to serially retore from backups until I restored to the earliest point prior to my big mistake.

Once I restored, I reloaded the Scuba Diving layout for the home page and it worked fine in ANY BROWSER TESTED.

So my solution was not brilliant rocket science but more of a failute-to-fix and resorting to restoring from a good backup.

There is still a glitch in the lower part of the content area where the text area gets covered up by a background image. (This is what I was attempting to fix when my initial problem arose). . So before trying to fix things again I will do another precisely-timed manual backup before making any attempts to fix the issue.

Thanks for your help.

Toufiq Senior Staff

Thanks for the explanation. If you cannot solve the last issue, Please let me know with a screenshot. Thanks

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