Video doesn't play on SP Booking

Ofi Khan Staff

5 years ago

Hello CHRYSEA AMKE

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

CA

CHRYSEA AMKE Asked this

5 years ago

Thank you, I 've shared the credentials.

Ofi Khan Staff

5 years ago

Thanks for the access. I have checked your site. Please turn off Rocket loader from your Cloudflare account

CA

CHRYSEA AMKE Asked this

5 years ago

Hello, thanks for the reply.

Since I don't have access to the Cloudflare account and our hosting provider is not answering, is there any other solution to the problem?

Thanks in advance.

Ofi Khan Staff

5 years ago

Take a full site backup with Akeeba Backup and check on your localhost. If it works there, then you must contact your hosting.