MP4 Video does Not Play In SPPB 6.1.0
Francois Barnard
Hi
I am revamping an existing blog which has been running since 2019. I have ugraded its Joomla, Helix Ultimate and SPPB several times, and it is now on Joomla 5.3.4, Helix Ultimate 2.2.1 and SPPB 6.0.0. In this format, a MP4 video below one of the articles works perfectly.
However, now that I have upgraded the site to Joomla 6.0.0, Helix Ultimate 2.2.1 and SPPB 6.1.0, the video does not play.
I am sure it might just be a minor adjustment or something, but I cannot find it. Do you have any ideas how I can fix it?
Regards,
J. Francois Barnard
Atick Eashrak Shuvo
Accepted AnswerPlease check now. You video url was not correct.
Atick Eashrak Shuvo
Accepted AnswerHello Francois Barnard,
Thank you for reporting this issue, and I'm sorry for the inconvenience you're experiencing.
To help me investigate why the MP4 video isn't playing in SPPB 6.1.0, could you please provide temporary administrative access to your site? This will allow me to thoroughly examine the configuration and identify the cause.
Before you do, I strongly recommend creating a full backup of your site to ensure data security.
Looking forward to your response.
Best regards