Hi
Sending email in formbuilder does not work
After pressing the SEND button, the send indicator (spinning wheel) appears. The wheel spins for a while, then the recaptcha gives an error: the verification time has expired (screenshot). Check the box and try again.. The letter itself is not sent. What could be the reasons?
Thank you
Denis
http://informhd.ru/images/form-builder.jpg - screenshot
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Is it possible to provide your site Joomla administrator access & FTP access via a hidden content area? I will check & get back to you soon.
-Thanks
I have the same problem. Nothing send from site. I tryed use Form builder in several my sites. It doesnt work
@Andrey Please create a new forum post. Thanks
The solution is this: you need to enable the standard Joomla caching plugin. After that, it worked for me
It didnt work for me
@Toufiq I created. I sent access info. But nothing got.
I have a problem I have no support. Sad
@Andrey Please create new forum post instead of reply another user post. Thanks
Yes, it seems: ... you need to enable the standard Joomla caching plugin ...
(It put it to: ON - Conservative caching)
Thats what Denis said.
I understood it at first time.
Its doesnt work in my case.
Support useless. They left me alone with my problem and keep silence.
I stopped trying to reach them. They promise that they will do everything the next day and nothing happens. And so on several times. For myself, I decided that this is my last paid year with joomshaper.I will definitely write an article and post about my experience in detail on social networks
@Andrey Please share your forum post URL. I will check your issue asap. Thanks
https://www.joomshaper.com/forum/question/2173
I asked manu times to change support agent. And I've heard that it will happen tomorrow every time
In server settings - Mail settings: Mailer PHP mail
PHP: 7.3.23
Joomla: 3.9.25 Stable
mysql: 5.6.19-67.0-log
Doctor Template: 2.2
in the moment: it runs!
@Andreay
Thanks for the forum post. I have checked and it works after remove the javascript code from the template manager.
-Thanks
@BassLast Please share your forum post also. Thanks
Toufiq thank you!
@Andrey you are most welcome
