Hi there,

Thanks for contacting us. Sorry for the inconvenience. Is it possible to provide your site Joomla administrator access & FTP access via a hidden content area? I will check & get back to you soon.

-Thanks

I have the same problem. Nothing send from site. I tryed use Form builder in several my sites. It doesnt work

@Andrey Please create a new forum post. Thanks

The solution is this: you need to enable the standard Joomla caching plugin. After that, it worked for me

It didnt work for me

@Toufiq I created. I sent access info. But nothing got. I have a problem I have no support. Sad

@Andrey Please create new forum post instead of reply another user post. Thanks

Yes, it seems: ... you need to enable the standard Joomla caching plugin ... (It put it to: ON - Conservative caching)

Thats what Denis said.

I understood it at first time.

Its doesnt work in my case.

Support useless. They left me alone with my problem and keep silence.

I stopped trying to reach them. They promise that they will do everything the next day and nothing happens. And so on several times. For myself, I decided that this is my last paid year with joomshaper.I will definitely write an article and post about my experience in detail on social networks

@Andrey Please share your forum post URL. I will check your issue asap. Thanks

https://www.joomshaper.com/forum/question/2173

I asked manu times to change support agent. And I've heard that it will happen tomorrow every time

In server settings - Mail settings: Mailer PHP mail

PHP: 7.3.23 Joomla: 3.9.25 Stable mysql: 5.6.19-67.0-log Doctor Template: 2.2

in the moment: it runs!

@Andreay

Thanks for the forum post. I have checked and it works after remove the javascript code from the template manager.

https://prnt.sc/110nza4

https://prnt.sc/110o102

-Thanks

@BassLast Please share your forum post also. Thanks

Toufiq thank you!

@Andrey you are most welcome