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No display Countdown Addon

Asked by Volker 5 years ago Last activity 5 years ago

Hi All!

I have a problem with the coutdown Addon. In the Frontend Editor I have added the coutdown addon and it was shown as expected. After saving and closing the editor, the countdown disappear.

https://prnt.sc/10bdqe9
https://prnt.sc/10bdttq

Thanks for your help.

Rgds, Volker

Accepted answer

Marked as the solution
Ofi Khan Staff

The same soution applied. Search module unpublished.

15 more replies

Ofi Khan Staff

Hello Volker

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Volker Asked this

Thx for your support.

Ofi Khan Staff

Please take a full site backup with Akeeba Backup in zip format and share with me to investigate the issue.

Volker Asked this

Hi Ofi!

Thanks for your help.

Rgds, Volker

Ofi Khan Staff

You have shared the file in jpa format. Please go to Akeeba Backup -> Configuration and change file format from jpa to zip. Then take a backup. The backup will be in zip format. Share that file.

Volker Asked this

Ok, here we are.

Volker Asked this

Hi Ofi,
any news on my issue? I found out that if I switch to template with agency header, the coutdown is visible.

Thx, Volker

Volker Asked this

Hi Ofi,
any news on my issue? I found out that if I switch to template with agency header, the coutdown is visible.

Thx, Volker

Ofi Khan Staff

Unfortunately, your backup was not usable for me. Please follow this tutorial and take a full site backup in ZIP format and share with me.

Volker Asked this

Hi Ofi,

thanks for your reply. Attached you find the latest backup.

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