Hello Volker

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

Thx for your support.

Please take a full site backup with Akeeba Backup in zip format and share with me to investigate the issue.

Hi Ofi!

Thanks for your help.

Rgds, Volker

You have shared the file in jpa format. Please go to Akeeba Backup -> Configuration and change file format from jpa to zip. Then take a backup. The backup will be in zip format. Share that file.

Ok, here we are.

Hi Ofi, any news on my issue? I found out that if I switch to template with agency header, the coutdown is visible.

Thx, Volker

Hi Ofi, any news on my issue? I found out that if I switch to template with agency header, the coutdown is visible.

Thx, Volker

Unfortunately, your backup was not usable for me. Please follow this tutorial and take a full site backup in ZIP format and share with me.

Hi Ofi,

thanks for your reply. Attached you find the latest backup.

Please unpublish Search module from Extensions -> Modules to see the countdown timer.

Hi Ofi, I did so but unfortnunately no success. Any other ideas? If you want to check in my backend the user I send you is still valid.

Thanks for the access again. Please check now.

Thanks, now it's fine. To avoid a new question :), What did you change?

ok, thanks for your help