Problem with Instagram Integration - Forum | JoomShaper
Staff replied SP Page Builder

Problem with Instagram Integration

Asked by Markus Gross 5 years ago Last activity 5 years ago

hi,

I have a problem with entering the instragram id/key in the option menu. After entering the data and clicking "save" the fields remain empty.

what could be the reason for this issue?

regards,
markus

31 replies

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Ariba Staff
5 years ago

Hello

Before getting your Access Token you have to register as a developer in Instagram and to receive Client ID.

Please visit https://www.instagram.com/developer and register a new app. You can get Instagram Access Token using Client ID. Copy your new Instagram Client ID then go to this page and paste your Client ID there.

The last step is, go to the Instagram addon settings (SP Page Builder Pro) and copy the Access Token to the input box provided. Then you are ready to display your Instagram Feed on your website

Have you followed these steps?

Markus Gross Asked this
5 years ago

yes, I followed all this steps. My problem is the last step (copy to SP Page Builder addon setting). After copying to the field and click on "save", the fields are emoty again...

Toufiq Senior Staff
5 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

Markus Gross Asked this
5 years ago

Hi Toufiq,

here it is :)

Thanks for your help

Markus Gross Asked this
5 years ago

yes, as I told you twice. My problem is, that the instagram app data will not be saved. Please check this at my backend

Pavel
5 years ago · edited

Hi Toufiq. Just wondering why did you develop it so difficult? The problem is that many customers are far from the technical features of obtaining tokens, and at the same time are not ready to provide access to their accounts, to obtain a token.

For example, the JUX Instagram Feed is not required it. It is enough just to enter the username and the feed works.

Don't you think that this should be easier?

Markus Gross Asked this
5 years ago

sorry, but I'm a little bit confused what to do... I only want to enter my insta access data, but this isn't possible.

Now I can see the "24655..." that you entered, but when I try to enter my data (see in the hidden information above) I can't save this changes. What can I do?

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