Hello

Before getting your Access Token you have to register as a developer in Instagram and to receive Client ID.

Please visit https://www.instagram.com/developer and register a new app. You can get Instagram Access Token using Client ID. Copy your new Instagram Client ID then go to this page and paste your Client ID there.

The last step is, go to the Instagram addon settings (SP Page Builder Pro) and copy the Access Token to the input box provided. Then you are ready to display your Instagram Feed on your website

Have you followed these steps?

yes, I followed all this steps. My problem is the last step (copy to SP Page Builder addon setting). After copying to the field and click on "save", the fields are emoty again...

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

Hi Toufiq,

here it is :)

Thanks for your help

Just one thing i missed. Did you checked this blog post?

https://www.joomshaper.com/blog/showcase-instagram-feed-on-joomla

yes, as I told you twice. My problem is, that the instagram app data will not be saved. Please check this at my backend

Hi Toufiq. Just wondering why did you develop it so difficult? The problem is that many customers are far from the technical features of obtaining tokens, and at the same time are not ready to provide access to their accounts, to obtain a token.

For example, the JUX Instagram Feed is not required it. It is enough just to enter the username and the feed works. Don't you think that this should be easier?

How did i save? Please check. Thanks

https://prnt.sc/10ptkc5

I have update the page builder latest version. Please download the akeeba backup and follow the instructions.

https://drive.google.com/file/d/16fMwHR2ZAa3yctnP5rn7zm6YlwB7ijQj/view

-Thanks

sorry, but I'm a little bit confused what to do... I only want to enter my insta access data, but this isn't possible.

Now I can see the "24655..." that you entered, but when I try to enter my data (see in the hidden information above) I can't save this changes. What can I do?

Give me your key. I will try to save and let you know. Thanks

You'll find the key in my first hidden content above (5th post of my topic)

Now you need to generate the access token. Thanks

Thank you very much. Sortry to bother you again, but I have another problem with generating the token. As you can see in the "hidden content" I added all my URLs to the developer.facebook. but after pressing "generate token" here is still only the error message:

"URL kann nicht geladen werden: Die Domain dieser URL ist nicht in den Domains der App vorhanden. Um diese URL laden zu können, füge alle Domains und Subdomains deiner App im Appdomain-Feld in deinen App-Einstellungen hinzu."

translated:

"URL cannot be loaded: The domain of this URL does not exist in the app's domains. To load this URL, add all domains and subdomains of your app in the Appdomain field in your app settings."

Do you have a hint?

Please make sure your facebook page business. Thanks

you mean instagram business? This is what I already have.

have you seen the screenshot? the domain is in the list already

Can we join remote desktop via anydesk or teamviewer?

Yes, no problem. I have downloaded teamviewer, see hidden contend for data

Can we join tomorrow? Cause, My free version license crossed the daily limit.

yes, no problem. thank you very much for the great support

Just remind me tomorrow & you are most welcome :)

May we try it again?

Please install the anydesk applycation to connect remote desktop. Thanks

OK

Accept please

and now?

I will share a video instructions as soon as possible. Thanks

Do you have the video available?

https://www.youtube.com/watch?v=sW-4hEBnSrk

And why can't you simplify the connection of the Instagram feed, as Pavel wrote above?

We will imrpove it as soon as possible. We need time.