Yamas 2.0.0: Off-canvas menu not showing hierarchy - Forum | JoomShaper
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Yamas 2.0.0: Off-canvas menu not showing hierarchy

Asked by smouellette 3 years ago Last activity 1 year ago

On mobile, the off-canvas menu is not showing the sub-items. Some of the main items are their own page, but others just have other items under them and don't open anything up when selected.

I have tried putting in some recommended CSS overrides from other posts but those don't seem change this issue.

4 replies

Rashida Rahman Staff

Hi there!

Thanks for contacting us.

Did you check this faq too, please?

https://www.joomshaper.com/documentation/helix-framework/troubleshooting-faq#mobile-offcanvas-menu-items-are-not-active

Best Regards

smouellette Asked this

Yes. It had no effect as far as I could see. The off-canvas menu shows up it just doesn't show the hierarchy or allow the user to click on some of the menu items.

smouellette Asked this

I really need an answer on this. My main menu has also now disappeared and the burger menu is still not working.

Thanks!

smouellette Asked this

It has been 3 weeks - I really need an answer here please!

smouellette Asked this
3 years ago · edited

Still waiting for a follow-up! And now the main menu is not showing up.

smouellette Asked this

It's been more than a year since I asked this - can someone please respond?

Rashida Rahman Staff

Hi smouellette,

Please accept my apology. Not sure how I missed your requests. I was on maternity leave, though. However, if your issue still persists, kindly give me your admin access to check. I have tried with the old credentials but failed to log in.

Best Regards

smouellette Asked this

Hey Rashida, congrats on the baby!

No, we got it figured out. Thanks!

Rashida Rahman Staff

Thanks a lot!

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