Cannot possible to delete images from product - Forum | JoomShaper
Solved EasyStore

Cannot possible to delete images from product

Asked by Andrea 2 years ago Last activity 2 years ago

Accepted answer

Marked as the solution
Paul Frankowski Senior Staff
2 years ago · edited

As I promised I talked with our developer, the problem is on your server side.
Your NGINX server disallow delete method :/

image (2).png

please contact with Hosting Support and ask them to enable/add "DELETE" method for NGINX. It's beyond us, we cannot change that in Joomla or component settings.

9 more replies

Paul Frankowski Senior Staff
2 years ago · edited

Hi Andrea,

indeed that is a bug, we will fix it in next version. By now you can delete that image by:

  1. file override with different image (use that same filename and file path location)
  2. Or, by PHPMyAdmin - Database manager
Andrea Asked this

Ok, fine.
Thanks

Andrea Asked this

Hi,
any news about the new release with fix ? I need to add many products, and it's not very practcal use the component with this limitation.
Thanks in advance
Regards

Paul Frankowski Senior Staff

If you have EasyStore 1.0.3 it should work. Please try from different browser, I noticed that uBlock may lock that "delete" feature.

Paul Frankowski Senior Staff
2 years ago · edited

I will ask tomorrow our developer, becuase since Friday we couldn't reproduce that issue on our websites.

Andrea Asked this

Hi,
I have tried to install it into 2 different hostings (OVH and Aruba) unfortunately the provider does not allow to change the standard server configuration.
I have also a dedicated server but also it does not allow the DELETE method by default: I'll try to enable it...

Andrea Asked this

Solved: added DELETE method on NGINX.
Thanks. Bye

Paul Frankowski Senior Staff

We delivered all info that we could, I am glad that you was able to install/enable that.

Please mark topic as solved.

digitalmaster

FYI, for anyone having this problem, you can edit htaccess and add the following and it should fix it:

<Limit GET POST HEAD PUT DELETE OPTIONS>
Require all granted
</Limit>

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