joomla web site migration - Forum | JoomShaper
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joomla web site migration

Asked by Adrian Ciupagea 5 years ago Last activity 5 years ago

Hi,

I'm trying to kigrate our Joomla website to Siteground.com
After I copied all the website files and import the database the site is still down.
I have the latest version of Joomla, on the hosting company I tried diferent versions of PHP that you recommend but none worked.

At https://www.iaca.int/ I see only the message:
Please install and activate helix plugin

I cannot login in the admin area where I get the following errors:

JAuthentication: :authenticate: Failed to load plugin: plgauthenticationjoomla
JAuthentication: :authenticate: Failed to load plugin: plgauthenticationcookie

Please advise.

Thank you,
Adrian

3 replies

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Paul Frankowski Senior Staff
5 years ago · edited

About no access to admin area.
In general - it's beyond Joomshaper support, problem wasn't caused by us nor our software.
Support Policy rules.

But I can share you a tip.

  1. Check if you have this folder "plugins\authentication\cookie"
  • if you don't have that folder at all - upload missing folder/files from Joomla package. And try to login again.!
  1. If you have above folder, use FTP tool and rename this folder "plugins\authentication\cookie"
    it may (or not) help.
Paul Frankowski Senior Staff
5 years ago · edited

Always use trusted software to website migration, for example, Akeeba Backup.
You can safe time and reduce stress!!

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