Joomla Web Site Migration - Question | JoomShaper

Joomla Web Site Migration

AC

Adrian Ciupagea

General 3 years ago

Hi,

I'm trying to kigrate our Joomla website to Siteground.com After I copied all the website files and import the database the site is still down. I have the latest version of Joomla, on the hosting company I tried diferent versions of PHP that you recommend but none worked.

At https://www.iaca.int/ I see only the message: Please install and activate helix plugin

I cannot login in the admin area where I get the following errors:

JAuthentication: :authenticate: Failed to load plugin: plgauthenticationjoomla JAuthentication: :authenticate: Failed to load plugin: plgauthenticationcookie

Please advise.

Thank you, Adrian

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #13299

Hello Adrian Ciupagea

Download and install Helix Ultimate Template. You can follow this blog for assistance.

Best regards

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #13311

About no access to admin area. In general - it's beyond Joomshaper support, problem wasn't caused by us nor our software. Support Policy rules.

But I can share you a tip.

  1. Check if you have this folder "plugins\authentication\cookie"
  • if you don't have that folder at all - upload missing folder/files from Joomla package. And try to login again.!
  1. If you have above folder, use FTP tool and rename this folder "plugins\authentication\cookie" it may (or not) help.
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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #13312

Always use trusted software to website migration, for example, Akeeba Backup. You can safe time and reduce stress!!

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