Mega Menu items won't immediately display - Forum | JoomShaper
Staff replied Helix Framework

Mega Menu items won't immediately display

Asked by Randy Garbin 2 years ago Last activity 2 years ago

I've been having to contend with this issue for several years now. We create second level menu items to go into the mega-menu drop down. Within the Helix options, we drag and drop the menu item within the mega menu. Unfortunately, these items do not immediately apear. We clean cache, resave the menu item, try moving it into different places, but it won't show up on the front end for at least fifteen minutes to maybe a half an hour.

Needless to say, this causes frustration for our client.

We're using Helix Ultimate 2.0.18 on Joomla 4.4.4

3 replies

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Toufiq Senior Staff
2 years ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Randy Garbin Asked this
2 years ago

Login below.

And while you're in there, could you maybe also find out why Pagebuilder isn't showing Joomla modules? That issue is part of an open ticket.

Toufiq Senior Staff
2 years ago

Which menu items don't display immediately? Can you share a screenshot?

Randy Garbin Asked this
2 years ago

You're free to create a test menu item accessible only by Super Users as I have. You'll immediately see it won't show up. I've done exactly that as you can see from these three screen grabs below.

Toufiq Senior Staff
2 years ago

For the caching issue, it doesn't display immediately. Before checking you should clean the Joomla cache.

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