Site showing error - Forum | JoomShaper
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Site showing error

Asked by pramod sahu 1 year ago Last activity 1 year ago

https://ssps.in/

I have upgraded to Joomla 5. Backend is working fine. But site is showing error. I am not able to figure out the error. Can you please help me .

Thanks in advance.

2 replies

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Asfakur Rahman Saikat Staff
1 year ago

Hi pramod,

Thank you for reaching out, and I am sorry for any inconvenience caused by this oversight.

To effectively resolve the issue, could you please give me Joomla administrator access? This will allow us to investigate thoroughly and provide a quick solution.

Before we proceed, I suggest creating a backup of your site using the Akeeba Backup extension.
Please use the hidden content to share user your Joomla credentials.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

pramod sahu Asked this
1 year ago

Thanks for your reply. Details are given as per your request.

Asfakur Rahman Saikat Staff
1 year ago

Hi Pramod,

The issue appears to be coming from the 'BT Content Slider' module titled 'Latest News.' When I unpublish this module, your site functions normally. You can view the screenshot here: https://prnt.sc/7fH-5rYa0xoF

Since this module isn't provided by us, I recommend reaching out to the developers of the 'BT Content Slider' module for further support.

Best regards.

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