Hi pramod,
Thank you for reaching out, and I am sorry for any inconvenience caused by this oversight.
To effectively resolve the issue, could you please give me Joomla administrator access? This will allow us to investigate thoroughly and provide a quick solution.
Before we proceed, I suggest creating a backup of your site using the Akeeba Backup extension.
Please use the hidden content to share user your Joomla credentials.
I appreciate your cooperation and will ensure to get back to you as soon as possible.