As soon as I enter 21% VAT for Belgium (as tax via the European Union), the amount displayed on the single page includes VAT but does not indicate 'incl. Tax.'
On the storefront, the price is shown without VAT, while on the single page, VAT is added to the price.
At checkout, the price is displayed correctly without VAT, and once a country is selected, the taxes are added.
Solved
EasyStore
Tax
Accepted answer
Marked as the solution
Ofi Khan Staff
Hello Hans
Please go to this location:
components/com_easystore/src/Model
and replace ProductModel.php and ProductsModel.php files with the attached files. You need to unzip the files and then replace. The fix will also be included in our next release.
Best regards
10 more replies
Hans Asked this
After updating to the latest version (1.4.2), the issue has worsened. As soon as I set Belgium 21%, all amounts are displayed as tax-inclusive without indicating this. This now appears both on the storefront and on the single product page.
The products should be published without tax.
Ofi Khan Staff
Please share your Tax settings page and issue page screenshots. I will check the issue on my end.
Hans Asked this
I want the amounts to be published without tax, and only when the desired country is selected at checkout should the tax be applied. I assume this is only possible by using the global tax settings: "Tax should be calculated & displayed in the checkout page"?
Ofi Khan Staff
Yes, this is the settings. You have to select Tax should be calculated & displayed in the checkout page on the Global Tax settings.
Hans Asked this
Hi Ofi,
The setting is correct.
However, the prices are always displayed including tax (without explicitly mentioning it) as soon as I select Belgium.
Whether it’s 1%, 21%, or 50%, the price is always adjusted.
Once I remove Belgium, the issues are resolved.
Feel free to test this yourself; the details are in the hidden content.
Ofi Khan Staff
You can use this settings.
https://prnt.sc/7Awb2JAq3-bT
As your shop is located at Belgium. By default, it shows with Belgium tax set by you.
Hans Asked this
Thanks Ofi,
Is there a way to hide this and only show it on the checkout page?
Since we only sell to professionals, the tax should only be shown at the checkout.
In previous versions, this was always possible when we selected "tax should be calculated & displayed on the checkout page."
Ofi Khan Staff
Okay, I will talk to the developer team about it and let you know by tomorrow.
claudia
Hello Hans
I’m experiencing the same issue with a store developed in Italian. I haven’t been able to get it to work correctly with or without taxes. I don’t know how many hours of work I’m wasting
Ofi Khan Staff
Guys,
Thanks for your feedback on tax calculation matter. The developer team agrees with your point. They will re-check the tax calculation process. Then they might add an option whether you want to show tax as your shop location rates or not on the products page. But this update will take time as we have check the tax process again.
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