Insert a background in Templet Error: undefined - Forum | JoomShaper
Staff replied Helix Framework

Insert a background in Templet Error: undefined

Asked by [email protected] 1 year ago Last activity 1 year ago

I like to insert a png as a background in helix ultimate -> layout -> Main Body -> Menue -> Style -> select media.

I can see the picture and i can press [Applay] - Button.
The Message is
Layout Settings successfully
Changes applied successfully

If I press the Save Button upper right the Message is

                                                            Error: undefined

                                                            and a rotating circle with Drafting...

I have
chanche the browser
Clear the Cach in Joomla System
using a small picture

Who can help me?

Thanks Aimo Lars Piegholdt

5 replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

Atick Eashrak Shuvo Staff

It is working now. Please check.

Log in to reply.