Easystore thumbnail is not showing - Forum | JoomShaper
Staff replied EasyStore

Easystore thumbnail is not showing

Asked by CDPIT 1 year ago Last activity 1 year ago

2 replies

Atick Eashrak Shuvo Staff

Hi there!

Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.

To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.

Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.

Looking forward to your response.

Best regards

CDPIT Asked this

We're currently running it locally only. It's for testing purpose only for now and that's the only issue we got right now. Images on product slider is showing, but when clicked, no images is showing even on demo products

CDPIT Asked this

Seems like it's not fetching the image.
How can we change the product image directory?

Atick Eashrak Shuvo Staff

It is very hard to identify the exact issue without further investigation. From the description, it appears to be related to image handling or functionality triggered upon clicking the product slider images. Further debugging and environment-specific checks will be required to determine the root cause.

Atick Eashrak Shuvo Staff

Which easystore verson you are using?

CDPIT Asked this

Version 1.0.7

Atick Eashrak Shuvo Staff

Please update your easystore to the latest version.

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