Easystore Thumbnail is Not Showing
CDPIT
Good day. Just want to ask on how to fix this issue on Easystore. Product images is showing on the home page, but not showing on the product page itself when checking out.
https://paste.pics/dd70a6235e3cbf44d8fa3cc7d74b0c89 https://paste.pics/526ecee5bc924bb14b91ff00003fc5e1
Atick Eashrak Shuvo
Accepted AnswerHi there!
Thank you for bringing this to our attention, and I sincerely apologize for the inconvenience caused.
To assist you more effectively, may I kindly request temporary administrative access to your site? This will allow me to thoroughly investigate and resolve the issue for you.
Before sharing the credentials, I strongly recommend taking a complete backup of your site to ensure all data remains secure.
Looking forward to your response.
Best regards
CDPIT
Accepted AnswerWe're currently running it locally only. It's for testing purpose only for now and that's the only issue we got right now. Images on product slider is showing, but when clicked, no images is showing even on demo products
CDPIT
Accepted AnswerSeems like it's not fetching the image. How can we change the product image directory?
Atick Eashrak Shuvo
Accepted AnswerIt is very hard to identify the exact issue without further investigation. From the description, it appears to be related to image handling or functionality triggered upon clicking the product slider images. Further debugging and environment-specific checks will be required to determine the root cause.
CDPIT
Accepted AnswerSeems the image source is changing when clicking the product
Home page https://paste.pics/648bc14d34715dddf3180061f92ab596
Product description https://paste.pics/03caca40969bdedee99514b836d01181